Other aspects of the LOCKSHOP module are listed and linked in the left hand column.

The purpose of eSignature is to allow customers to capture, import and store signatures electronically.  This feature is licensed and sold as an ADD-IN to your KeyNET software program.  The system will also work with other ODBC signature capture devices.

Before starting, insure that your Systems Administrator has licensed and  CONFIGURED your privileges to allow you all of the features you will need from the eSignature Module.

When licensed, the ability to capture signatures will be recognized by a signature link being visible in the individuals PEOPLE record.  If you are using a signature pad supplied by Spectrum Group, simply follow the instructions on the screen to capture and automatically display the signature on your screen.

1. Individuals Record

1. click on the SIGNATURE link in the individuals record.
2. have the individual sign their name on the signature pad and click on the submit button.
3. store the signature file on your desktop or other file location.
4. browse for the signature file to be imported and click on it.
5. click on the upload button to have the new signature displayed.

2. At time of Key Issue

   If you are using a duo-signature pad...

   1. have the customer slide their card through the magnetic stripe reader.  The program will automatically take you to the ISSUE screen for the card presented.  After the keys have been issued...
   2. have the individual sign their name on the signature pad and click on the submit button.
   3. store the signature file on your desktop or other file location.
   4. browse for the signature file to be imported and click on it.
   5. click on the upload button to have the new signature displayed.

   If you are NOT using a duo-signature pad...or, SIGNATURE ONLY!

   1. After the keys have been issued...
   2. have the individual sign their name on the signature pad and click on the submit button.
   3. store the signature file on your desktop or other file location.
   4. browse for the signature file to be imported and click on it.
   5. click on the upload button to have the new signature displayed.

eKeyRequests and eSignature.

1. Click on the eKeyRequest link.
2. Click on the SEARCH link.
3. Start by having the customer slide their card through the magnetic stripe reader which will automatically take you to the appropriate eKeyRequest and start the issue process.
4. follow the instructions above for capturing the eSignature.

You must CAPTURE the signature and have it stored on a computer before you can apply the signature for display.

1. capture the signature to a file.
2. click on the signature link in the personnel record.
3. select the signature file from the browse field.
4. click on the upload button to apply the signature to the individuals record.

This feature will operate from any computer which has a signature pad attached.  Spectrum Group only supports keypads and connections sold by Spectrum Group.  Different utilizes are required with different makes and models of signature pads.  A utility for each type of signature pad is included when signature pads are purchased through Spectrum Group; creating a Plug-N-Play application.

Combination pads are also available.  Combination pads are designed with a mag-stripe reader and the signature pad.

This portion of the MANUAL is always Under Construction, as technologies, standards and regulations change...if you have this feature, please refer to the documents provided to you by your instructor at the time of training or your training video.  If you do not have existing signature capture devices at the time of training, they may be purchased from Spectrum Group or other suppliers.

If you need help with this feature, contact Spectrum Group at support@sg1.us or 877-560-2457